Frequently Asked Questions
Everything you need to know about our Radical Transparency and your order.
What is Radical Transparency?
Radical Transparency is our commitment to sharing the true cost of every product we make—from materials to labor to transportation—and revealing the stories behind the ethical factories where they are produced.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. We also offer express shipping options at checkout if you need your essentials sooner.
What is your return policy?
We accept returns within 30 days of the ship date. Items must be in their original condition, unworn and unwashed, with all tags attached. A small return shipping fee may apply unless choosing store credit.
How do I find the right size?
Each product page features a detailed size guide and 'Fit Notes' to help you choose. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.
Do you ship internationally?
Yes, we currently ship to over 60 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Afterpay for interest-free installments.